CLINIC SERVICES
Our Dental Virtual Assistants work remotely by securely accessing your practice management software to optimize your clinic’s daily workflow.
Services include:
Coordinating communication between doctor and patient.
Managing appointments and scheduling procedures.
Confirming patient visits.
Collecting and updating medical histories.
Answering incoming calls.
Verifying patient information over the phone.
Medical billing, collections, and reporting.
Entering accurate patient data into your system.
Tracking outstanding insurance claims.
Insurance benefits verification and prior authorization.
Reactivating patients for follow-up visits.
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Dental Virtual Assistant
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Medical Virtual Assistant
Our Medical Virtual Assistants streamline administrative and clinical support tasks to help healthcare providers save time, reduce costs, and enhance patient care — all while working remotely.
Services include:
Scheduling and confirming patient appointments.
Managing electronic health records (EHR) updates.
Coordinating communication between patients and providers.
Handling inbound and outbound calls.
Processing prescription refill requests.
Verifying insurance coverage and benefits.
Managing prior authorizations.
Assisting with medical billing and claims tracking.
Preparing and sending patient reminders.
Ensuring HIPAA compliance in all tasks.
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Appointment Scheduling
Our Appointment Scheduling specialists ensure your clinic’s calendar stays full and organized, minimizing no-shows and optimizing provider availability.
Services include:
Booking new patient appointments.
Scheduling follow-up visits and procedures.
Confirming upcoming appointments via phone, text, or email.
Rescheduling and managing cancellations.
Sending automated reminders to reduce no-shows.
Coordinating multi-provider and multi-location schedules.
Updating and managing the practice management system.
Tracking appointment trends for improved efficiency.
Communicating schedule changes to providers and staff in real time.
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Insurance Verification
Our Insurance Verification specialists ensure every patient’s coverage is confirmed before their visit, eliminating surprises and speeding up the check-in process.
Services include:
Contacting insurance companies to verify patient coverage.
Confirming copay, deductible, and out-of-pocket amounts.
Recording verified benefits in your practice management system.
Managing prior authorization requests for treatments and procedures.
Communicating insurance details to patients before their appointment.
Resolving discrepancies in coverage information.
Coordinating with the billing team to ensure accurate claims submission.
Following up on pending or denied verifications.
Staying up-to-date with insurance policy changes and requirements.
Expert remote support for medical and dental practices. Our highly trained virtual staff handle patient communication, appointment scheduling, insurance verification, and billing, allowing your team to focus on delivering exceptional care. Reliable, efficient, and HIPAA-compliant solutions to keep your practice running smoothly.
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Medical Billing
Our Medical Billing service ensures accurate claim submission, timely reimbursements, and full compliance with healthcare regulations. We streamline your billing process so your practice can focus on patient care instead of paperwork.
Services include:
Preparing and submitting medical claims to insurance companies.
Following up on unpaid or denied claims.
Managing patient billing inquiries.
Posting payments and adjustments in your practice management system.
Ensuring HIPAA compliance and protecting patient information.
Providing bilingual (English/Spanish) communication when needed.
We keep things simple. Transparent rates, clear billing, and no long-term contracts, so you can focus on running your clinic while we handle the rest.
Confidentiality and Data Security
Elite Remote Staff ensures the confidentiality and privacy of your clinic’s data. We follow HIPAA-compliant protocols and industry-leading security standards to safeguard all sensitive information.
Pricing and Payment Terms
Hourly Rate: Starting at $11/hour
Billing: Monthly invoices.
Cancellation: No long-term contracts,cancel anytime, no penalties
Clear Pricing & Straightforward Terms
Get in touch
+1 (323) 999-1819
info@eliteremotestaff.com
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